Graying Residents: Seniors, Safety, & Liability in Property Management
- 31% of public-housing households have a head of household age 62 or older.
- Older residents are living and aging in place across traditional multifamily, affordable housing and 55+ communities.
- As residents age, property managers may encounter new questions around safety, accessibility, liability, insurance and resident privacy—often without clear answers.
Join attorney Melinda McBeth of Offit/Kurman, insurance executive Megan Davidson, SVP of Alliant Insurance, and Cloudastructure’s Joseph Turner for a practical conversation about navigating those challenges while respecting residents’ independence and rights.
Live Webinar · Recording available to all registrants · Complimentary
Free Live Webinar
Aging in Place Changes the Conversation
Today’s multifamily communities are home to residents at every stage of life. A resident who has lived independently in an apartment for years may eventually have different mobility, accessibility, transportation or safety needs.
That doesn’t necessarily mean they need to move. It means property teams may need to think differently about how they respond, what they document and where their legal and insurance responsibilities begin and end.
We’ll explore practical questions around:
- Safety & Accessibility
- Driving & Parking
- Family & Caregivers
- Resident Safety
- Emergency & Welfare Concerns
- Fair Housing & Resident Rights
- Liability & Insurance
- Documentation & Incident Response
These aren’t always easy questions. And the answer isn’t always “do more.” Sometimes the right response is understanding what management can do, what it shouldn’t do, and how to document the decisions it makes.
Real-World Scenarios
The Questions Property Managers Are Really Asking
A resident who has always been pleasant suddenly becomes confused. What should management do?
An adult child keeps calling the property with concerns about their parent’s health or safety. What can management discuss with them—and where are the privacy boundaries?
What do we do when a resident’s driving becomes a safety concern?
A resident has fallen several times. What are our responsibilities?
A resident reports that a caregiver is threatening them. What can we do?
Your Speakers
Meet the Experts
.png)
Melinda McBeth is Counsel at Offit Kurman, where she represents landlords and property management companies in residential and commercial real estate matters. Her practice includes Fair Housing disputes, administrative agency complaints, lease and contract issues, and civil litigation. A seasoned trial attorney with more than a decade of experience in Maryland courts, Melinda previously served as a public defender and criminal attorney, representing clients in juvenile, misdemeanor and felony matters. Her experience on both sides of the legal system gives her a practical perspective on how property managers can navigate resident safety concerns while balancing Fair Housing obligations, resident rights and liability.
.webp)
Megan Davidson is a Senior Vice President at Alliant Insurance Services, where she is part of a team that provides insurance solutions for millions of housing units nationwide, as well as commercial real estate, construction and other complex risks. With deep experience in multifamily and affordable housing, Megan works closely with property owners and operators to navigate liability exposures, coverage considerations and risk-management strategies. She also serves on the Board of Directors of the NAHMA Educational Foundation, which supports residents of federally subsidized housing and promotes stronger, more vibrant affordable housing communities across the country.
JT is an Account Executive at Cloudastructure with extensive experience in security technology, multifamily and property-management solutions. Before joining Cloudastructure, JT spent three years at Stealth Monitoring, where he was a President’s Club winner, working with property owners and managers on video surveillance and security solutions. He previously held national and enterprise sales roles with Engrain and Email on Acid, bringing more than a decade of experience helping organizations evaluate technology, manage risk and solve complex operational challenges. At Cloudastructure, JT works directly with property teams to understand their security needs and apply technology to improve visibility, response and incident management.
Session Overview
What You'll Learn
Fair Housing & Resident Rights
How Fair Housing, disability protections and privacy can factor into resident safety decisions.
Common Safety & Risk Questions
How property teams can approach issues involving accessibility, driving and parking, visitors, caregivers and recurring incidents.
Documentation That Matters
What information may be important when an incident occurs and how to preserve it.
Insurance & Liability Considerations
Where coverage questions and potential liability can arise—and what insurers look for.
Responding to Incidents
Practical considerations for emergencies, safety concerns and situations involving residents.
The Role of Technology
How video, remote response, LPR and rapid video search can support visibility, response and documentation.
Registration
Who Should Attend?
This conversation is designed for:
- Property Managers
- Regional Managers
- Multifamily Owners & Operators
- Affordable Housing Professionals
- 55+ Community Operators
- Asset Managers
- Risk & Compliance Leaders
- Operations & Security Professionals
Register Today
Join the Conversation
Because safer communities start with smarter conversations.
This webinar provides general information and is not intended as legal or insurance advice.
.svg)
.svg)
.webp)
.webp)