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Multifamily Crime Poll

Pet Policies Survey Results & Key Challenges

Pet Policies Survey

The following poll was conducted during our Paws & Policy:Keeping Pets and People Safe in Multifamily Communities Webinar

Q1: What’s the biggest challenge your property faces when it comes to enforcing pet policies?

Poll Results

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Poll Results – Q1: What’s the biggest challenge your property faces when it comes to enforcing pet policies?

  • Unauthorized pets in units — 10/20 (50%)
  • Residents not cleaning up after pets — 8/20 (40%)
  • Resident complaints due to noise — 2/20 (10%)
  • Lack of staff time to monitor behavior — 0/20 (0%)
  • Unleashed pets in common areas — 0/20 (0%)

Five Key Takeaways

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Unauthorized pets are the primary challenge. Half of respondents face unapproved animals in units, showing a significant gap in compliance and oversight.
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Cleanliness issues are widespread. 40% report that residents fail to clean up after pets, directly impacting property upkeep and resident satisfaction.
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Noise is a lesser, but still notable concern. While only 10% cited pet-related noise complaints, it still contributes to resident dissatisfaction.
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Staffing isn’t the core barrier. No respondents pointed to lack of staff time as a challenge, suggesting the issue lies more in resident accountability than operational capacity.
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Common-area pet control is under control.With 0% selecting unleashed pets in common areas, enforcement efforts there may already be effective.
Summary: The biggest challenges are unauthorized pets and poor cleanup habits, while noise and staffing are minor concerns. Smart monitoring tools like AI surveillance and remote guarding can automatically flag violations, while live support helps enforce rules and improve community satisfaction.

Q2: How often do you deal with pet waste or damage in shared spaces (e.g., hallways, elevators, dog parks)

Poll Results

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Poll Results – Q2: How often do you deal with pet waste or damage in shared spaces (e.g., hallways, elevators, dog parks)?

  • Daily — 8/18 (44%)
  • Occasionally — 6/18 (33%)
  • A few times a week — 2/18 (11%)
  • Rarely or never — 2/18 (11%)

Five Key Takeaways

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Daily issues are common. Nearly half (44%) report encountering pet waste or damage every day, indicating a persistent and visible problem.
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Occasional problems affect many. A third of respondents deal with this issue from time to time, suggesting it’s widespread even if not constant.
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Frequent challenges remain significant. Another 11% face it multiple times a week, adding to staff workload and resident dissatisfaction.
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Only a minority are unaffected. Just 11% rarely or never deal with the issue, showing that most properties face this challenge in some capacity.
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Property reputation is at risk. The high frequency of incidents in shared spaces signals a need for better monitoring, deterrence, and enforcement to maintain cleanliness and resident trust.
Summary: Many properties face pet waste or damage in shared spaces regularly, with nearly half encountering it daily. This creates visible upkeep challenges, increases staff workload, and can impact both property reputation and resident satisfaction.

Q3: If a dog bite/injury occurred on your property, how confident are you that you’d have clear documentation of what happened?

Poll Results

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Poll Results – Q3: If a dog bite/injury occurred on your property, how confident are you that you’d have clear documentation of what happened?

  • Somewhat confident – we might have resident reports — 10/19 (53%)
  • Very confident – we have reliable records and surveillance footage — 3/19 (16%)
  • Not confident – it would be hard to verify details — 3/19 (16%)
  • Unsure – we’ve never had to deal with this yet — 3/19 (16%)

Five Key Takeaways

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Reliance on resident reports. Over half depend on informal accounts instead of verified documentation, creating risk in serious incidents.
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Low confidence in evidence. Only 16% are very confident in their ability to provide reliable records or footage.
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Verification challenges.  Another 16% acknowledge it would be hard to confirm details, showing weak incident tracking systems.
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Unprepared but unaffected. 16% haven’t yet faced this type of event, but lack of past incidents doesn’t equal readiness.
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Need for standardization. The results highlight a broad gap in consistent, reliable documentation practices across properties.
Summary: Most properties lack clear, verifiable documentation in the event of a dog-related injury, relying heavily on resident reports instead of evidence. Only a small group feel prepared, while many face gaps in verification and consistency. Implementing AI Surveillance and Remote Guarding can provide reliable video evidence, improve response times, and create standardized documentation processes that reduce liability and strengthen incident management.

Know Your Law

See where and how these laws might affect your property

Turn Insights Into Action

Poll results are valuable — but the real impact comes from applying them.
Schedule a call with Cloudastructure to explore how AI-powered surveillance and remote guarding can help prevent injuries, reduce liability, and improve resident safety at your properties.
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