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Guard services are not universally adopted. Nearly four in ten respondents do not use guard services at all, suggesting cost, staffing, or scalability concerns limit adoption.
Summary: The results show that guard services deliver uneven value across multifamily properties, with many teams either questioning their cost justification or opting out entirely. While guards can be effective in some cases, the lack of consistency and scalability highlights why many operators are exploring
AI Video Surveillance and
Remote Guarding to support Multifamily Security with more predictable coverage, real-time crime deterrence, and improved operational efficiency.