Cloudastructure, Inc. Privacy Policy - 2024

Privacy Policy.

You must provide CSI with accurate and complete information when you register your CSI account. Cloudastructure reserves the right to terminate your account if you give inaccurate or incomplete information. Cloudastructure respects the privacy of customer and user information (as defined in Cloudastructure’s Privacy Statement) and will not disclose any information except as permitted in Cloudastructure's Privacy Statement. The Cloudastructure

Privacy Statement can be found on our web site at https://www.cloudastructure.com/privacy/ Please read it carefully before using CSI. By using CSI, you agree to the terms and conditions of our Privacy Statement. Cloudastructure will notify you of any substantial and material changes to the Privacy Statement.

At Cloudastructure, Inc. (CSI) we recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws in all countries in which CSI operates.

This Privacy Statement describes CSI's general privacy practices that apply to personal information we collect, use and share about our clients, business partners, supplier and other organizations with which CSI has or contemplates a business relationship as well as the individuals working for them. This Privacy Statement does not apply to the extent CSI processes personal information on behalf of clients for their benefit and under their control (as a “processor”), such as Cloud Services or applications (“apps”). It may apply to collection of information related to authorized users of such services to the extent CSI processes this information for its own interests (as “controller”).

Why and how we collect and use your personal information

We may collect your personal information as an individual for various purposes, such as the following:

  • Access and use of websites or other online service (including “apps”) When entering one of our websites or using an online service (where references to online services include desktop or mobile applications or “apps”), we will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements in relation to operating our site, such as passwords, IP address and browser settings. We also collect information about your activities during your visit in order to personalize your website experience, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, products and services.
  • Responding to your request for information, order, or support.  When you contact us (online or offline) in connection with a request for information, to order a product or service, to provide you with support, or to participate in a forum or other social computing tool, we collect information necessary to fulfill your request, to grant you access to the product or service, to provide you with support and to be able to contact you. For instance, we collect your name and contact information, details about your request and your agreement with us and the fulfillment, delivery and invoicing of your order and we may include client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you. When you provide your name and contact information to register in connection with such a request, the registration may serve to identify you when you visit our websites. For ordering of most services and products we require you to register. Registration may also allow you to customize and control your privacy settings.
  • Your use of CSI Cloud services We collect information about your use of CSI Cloud services to enable product features to operate, improve your user experience, tailor our interactions with you, inform our clients on the overall use of the services, provide support and improve and develop our products and services.
  • Contacting employees of our clients, prospects, partners and suppliers In our relationship with clients or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as contract management, fulfillment, delivery of products and services, provision of support, invoicing and management of the services or the relationship.
  • Visitor information We register individuals visiting our sites and locations (name, identification and business contact information) and use camera supervision for reasons of security and safety of persons and belongings, as well as for regulatory purposes.
  • Marketing Most information we collect about you comes from our direct interactions with you. When you register for an event, we may collect information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results. We combine the personal information we collect to develop aggregate analysis and business intelligence for conducting our business and for marketing purposes. You can choose to receive information by email, telephone or postal mail about our products and services. When visiting our websites or using our services we may provide you with personalized information. You can always opt out from receiving personalized communication from CSI by setting your marketing communication preferences. For subscriptions, please follow the unsubscribe instructions provided at the bottom of each email.

Where we reference that we use your personal information in connection with a request, order, transaction or agreement (or preparing for the same), or to provide you with services that you requested (such as a website), we do this because it is necessary for the performance of an agreement with you.

Where we reference that we use your personal information in relation to marketing, improvement or development of our products or services, for reasons of safety and security, or regulatory requirements other than in connection with your agreement or request, we do this on the basis of our or a third party’s legitimate interests, or with your consent. When we collect and use your personal information subject to the EU Privacy Legislation this may have consequences for your rights.

Sharing of Personal Information

As a global organization offering a range of products and services, with business processes, management structures and technical systems that cross borders, CSI has implemented global policies, along with standards and procedures, for consistent protection of personal information. As a global company, we may share information about you with our subsidiaries world-wide and transfer it to countries in the world where we do business in accordance with this Privacy Statement.

Between CSI controlled subsidiaries we only grant access to personal information on a need-to-know basis, necessary for the purposes for which such access is granted. In some cases, CSI uses suppliers located in various countries to collect, use, analyze and otherwise process personal information on its behalf.

Where appropriate, CSI may also share your personal information with selected partners to help us provide you, or the company you work for, products or services, or to fulfill your requests, or with your consent. When selecting our suppliers and partners, we take into account their data handling processes.

If CSI decides to sell, buy, merge or otherwise reorganize businesses in some countries, such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of such information from sellers. It is CSI's practice to require appropriate protection for personal information in these types of transactions.

Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, or legal process. We may also share your personal information to protect the rights or property of CSI, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.

International Transfers

The international footprint of CSI could involve a large number of transfers of personal information between different subsidiaries, as well as to third parties located in the countries where we do business. Some countries have implemented transfer restrictions for personal information, in connection with which CSI takes various measures, including:

  • Where required, CSI implements Standard Contractual Clauses approved by the EU Commission, or similar contractual clauses in other jurisdictions. This includes transfers to suppliers or other third parties. You can request a copy of the EU Standard Contractual Clauses at https://www.en-standard.eu/.
  • CSI complies with the APEC Cross Border Privacy Rules (CBPR) system.

While the EU-U.S. and Swiss-U.S. Privacy Shield Framework may no longer be used or relied upon for transfer of personal information, CSI continues to comply with all EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework obligations. More information can be found here: US Department of Commerce

Information Security and Accuracy

We intend to protect your personal information and to maintain its accuracy. CSI implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt certain sensitive personal information such as credit card information when we transmit such information over the Internet. We also require that our suppliers protect such information from unauthorized access, use and disclosure.

Retention Period

We will not retain personal information longer than necessary to fulfill the purposes for which it is processed, including the security of our processing complying with legal and regulatory obligations (e.g. audit, accounting and statutory retention terms), handling disputes, and for the establishment, exercise or defense of legal claims in the countries where we do business.

Because the circumstances may vary depending on the context and the services, the information provided in a specific notice may provide more detailed information on applicable retention terms.

How to contact us

If you have a question related to this Privacy Statement, please contact us at support@cloudastructure.com. Your message will be forwarded to the appropriate member of CSI's Data Privacy Team.

Where this is relevant, the controller of your personal information is Cloudastructure, Inc. (CSI Corp.), 150 SE 2nd Ave. Ste, 300, Miami FL 33131

CSI Corporation is not the controller in situations such as:

  • Personal information processed in connection with a contractual relationship, or with entering into a contractual relationship with a specific CSI subsidiary. In this case the controller of personal information is the CSI contracting company, which is the legal entity with which you or your employer have, or will have, the contract.
  • Personal information collected on the physical site or location of an CSI subsidiary. In this case that subsidiary is the controller of the personal information.

Your Rights

You can request to access, update, or correct, and in certain circumstances, to delete your personal information. You also have the right to object to direct marketing. You can access the request process by emailing
support@cloudastructure.com.

Right to Lodge a Complaint

In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint:

  • Directly with CSI by emailing support@cloudastructure.com.
  • With the competent data protection authority. The name and contact details of the Data Protection Authorities in the European Union can be found here.

Changes to our Privacy Statements

We may update this Privacy Statement from time to time to reflect changes to our data governance practices. The revised Privacy Statement will be posted here with an updated revision date. We encourage you to check back periodically for any changes or updates. If we make a material change to our Privacy Statement, we will post a notice at the top of this page for 30 days. By continuing to use our websites after such revision takes effect, we consider that you have read and understand the changes.

Other privacy statements & policies

California Supplemental Privacy Policy:

This Policy was last updated 11 April 2021.

If you are a California resident, you have rights under the California Consumer Privacy Act of 2018 (CCPA). The CSI Privacy Policy addresses the required disclosures about your Personal Information. This supplement is an overview of the information required by the CCPA and provides instructions on how to exercise the rights granted by the CCPA. There may be cases where we present you with an additional privacy notice that includes information specific to an activity or offering.

Disclosures about Your Personal Information

Collection, Business Purposes and Disclosure of Personal Information

As described in the CSI Privacy Statement to support your relationship with CSI or your use of our products and services, we may have collected and disclosed, for a business purpose, information from the following categories in the last twelve months:

This includes Personal Information defined by the CCPA as:

  • Identifiers such as IP address, mobile device ID and cookies
  • Personal information under the Customer Records provision of the California Civil Code such as your name, postal address, email address or payment information you provide to purchase an CSI product or service
  • Commercial information related to purchases of CSI products or services
  • Internet/network activity information relating to your interactions with CSI websites or applications
  • Geolocation data such as information about the location of your device when you use an CSI mobile application
  • Audio, electronic and visual information such as visitors’ presence on security systems at CSI offices
  • Professional information such as your employer’s name and job title
  • Inferences about your consumer references

Sources and Sharing of Personal Information The CSI Privacy Policy describes the types of sources from which we collect Personal Information and how we share your information with third parties. As explained, we may collect Personal Information directly from you, automatically from your device, from selected partners and/or from your employer. We may share information about you with our subsidiaries, suppliers and, where appropriate, with selected partners to help us provide you, or the company you work for, products or services, or to fulfill your requests, or with your consent.

Sale of Personal Information When you use CSI websites, we may collect cookies and similar technologies and use this data for their own purposes. This activity may qualify as a “sale” under the CCPA. You can make choices to allow or prevent such uses.

Depending on your choices, during the past twelve months, we may have “sold” to authorized user information within the following categories defined by the CCPA:

  • Identifiers like IP address and cookies
  • Internet activity information relating to your interactions with IBM websites
  • Inferences about your consumer preference

In addition to the rights granted under the CSI Privacy Statement, as a California resident, you have the right to: 

Know your Personal Information You can request specific pieces of Personal Information, or information about the categories of Personal Information that CSI holds about you by submitting a request via email to support@cloudastructure.com.

Request Deletion of your Personal Information You can request the deletion of the Personal Information that IBM holds about you by submitting a request via email to support@cloudastructure.com.

Opt-Out of the Sale of Personal Information When you use CSI websites, our clients may collect cookies and similar technologies and use this data for their own purposes. This activity may qualify as a “sale” under the CCPA. You can make choices to allow or prevent such uses. To opt-out of CSI making information relating to cookies, and similar technologies, available to third parties for their own purposes please email your request to  support@cloudastructure.com.

If you are accessing our websites while located outside of California, you can opt-out by going to "Cookie preferences" in the footer and setting your cookie preferences to "Required".

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